Warranty Policy

WARRANTY POLICY

At Lavinabags, we believe the beauty of vintage designer pieces lies in their history, craftsmanship, and unique character. Every bag and accessory we offer is carefully curated and pre-loved, carrying a story of its own.

Because our items are vintage and may be 20 to 40 years old, we cannot guarantee the future lifespan of any product. Some bags may last for many more years, while others may require maintenance sooner due to age and previous use. This is part of the nature and charm of vintage luxury items and is important to consider before making a purchase.

WHAT WE ALWAYS GUARANTEE

Authenticity

Lavinabags guarantees that all designer items sold are 100% authentic. Each piece undergoes a careful authentication process before being offered for sale.

Honest Descriptions

We aim to describe every item as accurately as possible, including visible signs of wear, aging, or imperfections. We believe transparency is essential, and we encourage customers to contact us with any questions before purchasing.

WHAT IS NOT COVERED BY WARRANTY

Normal wear and tear consistent with the item’s age and vintage condition

Damage occurring after delivery and use

Scratches, discoloration, or material aging over time

Damage caused by improper storage, accidents, water exposure, or misuse

Repairs or alterations performed by third parties after purchase

CONTACT

For any questions regarding an item or our warranty policy, please contact:

LAVINABAGS

Email: support@lavinabags.com